Frequently asked questions
Can you ship outside Indonesia?
Yes! We can ship orders of any size internationally.
Can I add my name or company logo to a Utensil Set?
Yes! There is a small fee for engraving and you can send your designs or name by email to us.
Can I come and visit your factory in Bali?
We love to welcome guests! But we also need to manage our time appropriately, so please contact us to make an appointment.
What payment methods do you accept?
Webstore: We accept major Credit Cards, Bank Transfers, Paypal and Offline Payments.
Is Yasminida Bali a charity or social project?
In short, No. We haven't made any special effort to hire those who are disabled or otherwise facing hardship. We've hired those who needed work and were capable and talented.
Do you produce everything in house?
We do our best to source materials as locally as possible and produce almost everything in our workshop so that we can keep a close eye on the quality of products produced and the quality of our work environment.
Can I get a deal or a discount?
Discounts will be published through our newsletters and social media and a range of discounts can also be found in the members area!
1. To see eco-products becoming mainstream and used in place of plastics on a daily basis.
2. To support our team and the work they do.
Our prices have been carefully considered and whilst negotiation is common in business, and in Bali, we've taken care of that negotiation already, so you get the best price we can offer, saving everyone some time!
Can you help me develop and produce my own product?
Yes! We love collaborating on new products and helping people achieve their product dreams. We have a bamboo department and a garments department and a wide range of connections in manufacturing in Indonesia.
We can work with you to develop a prototype and then produce your product and of course we have full respect for your privacy and intellectual property.
You can find more details on this on our Product Development & Sampling page.